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Atulaya Diagnostics

Case Study, Healthcare Diagnostics, North India

From One Centre to
North India's Largest
Diagnostic Chain

How Antraajaal's brand strategy, digital marketing, and performance campaigns helped Atulaya Healthcare scale from a single unit in Sector 11, Chandigarh to 20+ cities across 8 states.

Atulaya Healthcare
Antraajaal
Branding, Digital, Performance, Growth
1 Centre, Sector 11, Chandigarh
North India's #1 Diagnostic Chain
20+
Cities across
North India
800+
Active collection
centres
8
States
covered
50K
Samples processed
per day
01

About the Client

Atulaya Healthcare is a NABL-accredited, integrated diagnostic chain offering clinical laboratory and radio-imaging services under one roof. Founded over two decades ago at House No. 11, Sector 11A, Chandigarh, the brand carried deep community trust but lacked the digital infrastructure, brand consistency, and growth marketing architecture needed to support regional expansion at scale.

Atulaya's clinical strengths, robotic labs, AI-driven automation, PET-CT, MRI, and full-suite diagnostics, were exceptional. The challenge was building a digital identity powerful enough to carry those strengths into new geographies and convert digital attention into measurable patient footfall.

02

The Challenge

When Antraajaal began its partnership with Atulaya, the brand faced a classic scale barrier, exceptional product, limited digital presence, no brand playbook, and no expansion engine.

Fragmented brand identity

No consistent visual or verbal language. The brand looked and sounded different across every touchpoint and platform.

Zero digital discoverability

Near-invisible in organic search across key target markets, Jammu, Shimla, Ludhiana, and the Tri-city corridor.

No hyperlocal presence

New centre launches had no pre-launch digital community or awareness to drive footfall from day one.

Social media without strategy

Sporadic, unstructured posting, no content framework, audience targeting, or performance measurement in place.

Referral-dependent revenue

Business growth was tied entirely to word-of-mouth, a model that cannot scale efficiently across geographies.

No differentiation narrative

Patients lacked compelling digital reasons to choose Atulaya, no storytelling around NABL quality or AI-lab technology.

03

Antraajaal's Strategy Framework

A 360 degree brand and digital growth strategy built around six compounding pillars, each designed to build long-term brand equity while driving immediate, measurable business outcomes.

PILLAR 01

Brand Identity and Positioning

  • Full brand audit and strategic repositioning
  • Visual identity system refresh
  • Tone of voice and messaging framework
  • One-Stop Diagnostic Hub narrative ownership
  • Consistent brand system across all centres
PILLAR 02

Social Media Growth Engine

  • Platform-specific content calendars
  • Health awareness campaign series
  • Festival and seasonal health campaigns
  • Community engagement frameworks
  • Performance tracking and iteration
PILLAR 03

SEO and Digital Discoverability

  • City-wise landing page architecture
  • Local SEO for each centre launch
  • Google Business Profile management
  • Keyword mapping by diagnostic category
  • Search-first content strategy
PILLAR 04

Performance Marketing

  • Geo-targeted Meta and Google campaigns
  • Health package promotion funnels
  • Home collection lead generation ads
  • Retargeting and lookalike audiences
  • ROI tracking by city and centre
PILLAR 05

Centre Launch Playbook

  • Pre-launch digital buzz architecture
  • Hyperlocal awareness campaigns
  • Influencer and doctor community outreach
  • Launch-day social amplification
  • Post-launch footfall conversion ads
PILLAR 06

Content and Trust Building

  • Patient education content series
  • NABL and AI-lab credentialing content
  • Doctor-led health awareness campaigns
  • Review and reputation management
  • Multilingual content for regional reach
04

Growth in Numbers

Measurable outcomes across brand presence, digital performance, and business scale, reflecting the compounding impact of Antraajaal's sustained engagement.

Centre and city expansion

State-wise geographic coverage

Digital channel traffic mix

Social media growth index

21 yrs
Brand heritage built on trust and clinical excellence
15
Integrated full-service centres with imaging and lab
NABL
Accredited, North India's first AI-driven robotic lab
05

Regional Footprint

From a single Chandigarh centre to a cross-state network, every new geography unlocked through Antraajaal's digital-first centre launch programme.

J&K Region
Jammu, Srinagar, Doda, Anantnag, Samba
Punjab
Ludhiana, Amritsar, Bathinda, Muktsar, Jalandhar
Tri-City
Chandigarh, Mohali, Panchkula
Himachal
Shimla, Manali, Kullu, Bhuntar
Haryana
Karnal, Yamunanagar, Faridabad
UP / NCR
Ghaziabad, Kanpur
06

Execution Journey

Five compounding phases, each building on the last to create sustained digital momentum aligned with Atulaya's physical expansion timeline.

Phase 1, Foundation
Brand Reset and Digital Infrastructure
Complete brand audit, messaging realignment, website SEO overhaul, social media profile standardisation, and Google Business setup for all existing centres. Established the visual and verbal identity system that would carry consistently across 20+ cities.
Phase 2, Organic Momentum
Content Engine and Community Building
Launched platform-specific content strategy across Instagram, Facebook, and LinkedIn. Health awareness campaigns, festive content, and patient-centric storytelling built consistent organic reach in Chandigarh, Ludhiana, and Jammu markets.
Phase 3, Performance Scale
Paid Media and Lead Generation
City-wise geo-targeted campaigns on Meta and Google promoting health packages, home collection, and specialised tests. Conversion-focused funnels built per diagnostic category established a consistent pipeline of qualified patient leads across all active cities.
Phase 4, Regional Expansion
New Market Entry Across J&K, HP, Punjab and Haryana
Repeatable centre-launch playbook deployed across Srinagar, Shimla, Manali, Bathinda, Amritsar, and Yamunanagar. Each launch included pre-launch buzz, hyperlocal targeting, and community activation to ensure Day-1 patient awareness and walk-in conversions.
Phase 5, Market Leadership
Cementing North India's Number 1 Diagnostic Brand Status
Positioned Atulaya as North India's largest integrated diagnostic chain across all digital platforms. AI-driven lab content, 50,000 sample/day capacity narratives, and full-scale review management cemented online market leadership and brand authority.
09

Creative Showcase

A curated selection of brand expressions — from identity and packaging to digital and print — produced across the Pivot Implants engagement.

08

Key Results

Brand and Positioning

Identity
  • Unified visual identity across 20+ cities and 800+ centres
  • One-Stop Diagnostic Hub positioning owned across the region
  • Consistent brand experience from J&K to Haryana and UP
  • NABL and AI-lab technology made central to brand narrative

Digital Discoverability

SEO and Local
  • City-specific pages ranking for diagnostic queries in all markets
  • Google Business profiles optimised across all active centres
  • Patient reviews managed into a 4.5-star trust asset
  • Appearing in near-me searches across 20+ geographies

Social Media Growth

Organic
  • Active, consistent presence across Instagram, Facebook, LinkedIn
  • Health awareness campaigns driving organic reach beyond paid
  • Festival campaigns building community familiarity and trust
  • Positioned as health partner, not just a diagnostic lab

Revenue and Business Impact

Performance
  • Digital-driven leads for health packages generating consistent volume
  • Home collection demand amplified through precision-targeted ads
  • New centre launches achieving footfall from Week 1
  • Cross-city brand equity enabling faster trust-to-conversion
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